Available courses

Health & Wellbeing
Common
This course will present best practices for a healthy lifestyle and promotes wellbeing for everyone in the workplace, whether you are working on-site or remotely.
Empathy or Sympathy?
Common
Understanding the differences between an empathic response and a sympathetic response is key to effectively delivering emotional support. This short course reminds us of the differences. 
Getting to know this site
Common
A short course that shows people new to the site how to use the site and get support
Data Protection for GibSilver Helpline Volunteers
GibSilver Induction
Data Protection for all GibSilver volunteers and staff
Recognising Abusive Situations
GibSilver Induction
A course designed for all new starters which prepares them to recognise when a caller is in an abusive situation and is at risk of harm.
GibSilver Safeguarding
GibSilver Induction
This follows on from the recognising abuse module and prepares new starters to implement the GibSilver Safeguarding Policy.
Data Protection for GibSams Volunteers and Staff
GibSams
Data Protection for all GibSams volunteers and staff